Online Business Collaboration
It’s more than a set of technology solutions — it’s a revolution. The latest information and the breadth of your team’s innovation can be brought together over any distance for greater understanding and progress. Internal and external business relationships are further strengthened through the immediacy and interpersonal aspects of technology, fueling connectivity.
Whether you’re seeking a new business collaboration solution or quality service improvements for your current systems, you can rely on the VDS team to build a plan that suits your security needs, timeline, budget and sense of innovation.
VDS Solutions
Cloud
Vendor-managed services within the cloud environment provide extreme flexibility in bringing your business resources together in online spaces, regardless of location and communication device types. Team conversations and data co-exist within the cloud, furthering information access while addressing security measures.
- Cloud or Hybrid Cloud
- Communication as a Software (CaaS)
Mobility and Bring Your Own Device (BYOD)
Collaboration thrives in our agile, connected world. By streamlining business communication through a unified technology or customer engagement approach, employees are better connected to customers, vendors, and coworkers from any location or device type.
Through a flexible combination of business-owned and employee-owned devices, your team succeeds at their personal best across mobile, landline, cellular and Wi-Fi.
Short Message Service (SMS)/Text Messages
Texting is more than LOL – it’s ROI when sending bursts of time and location-sensitive information to your customers. Integrate this customer engagement tool into your customer record management (CRM) platform and quickly customize and distribute single or bulk messages that can be automated and sent at just the right time.
Video Systems
High-quality video sessions tap into the human need for visual cues and personalization with friendly faces. Communications between two people or even multiparty conferences experience greater value integrating the verbal and nonverbal aspects of interaction. Easily escalate calls into video sessions when needed or take full advantage of the power within video conferencing at rich resolutions of up to HD 1080P.
Web Conferencing and Document Sharing
Getting everyone in the same room, on the same page, and focused for success need not be so restrictive that you miss opportunities for open business collaboration.
Online video conferencing minimizes challenges with securing meeting space, coordinating travel, and investing in multiple sets of hardware. Moving beyond words and facial expressions, document sharing aligns points of reference through sharing desktop views, documents, applications, online whiteboards, and presentations. Running out of time to type up notes? Record your online collaboration session to access, view, or share it at a later date.
Messaging and Presence
Company-provided instant messaging fuels a more informal, expedient exchange of information among employees when the formality of an email isn’t required. Online presence indicators let employees quickly view the availability of their connected colleagues, suppliers, and clients for a given point in time.
Unified Communications and Collaboration
Online collaboration tools such as Skype for Business flex with your business, offering ‘lite’ versions of the full messaging suite, browser-based features and full capacity features with on-premise settings. As your business grows, the customer engagement technology is easily scaled in support of small to medium businesses (SMB) and on up through large corporate footprints. Our team’s expertise and nimble process hinges on anticipating technology needs and providing smooth implementation.
Virtual Whiteboard
Tying our thoughts together with words sometimes isn’t enough and we need to clarify our communication through drawing or writing something down in front of us. Visually conveying ideas, specifications, and processes using an online whiteboard encourages greater understanding and connection among collaborative teams.
Simplifying Collaboration with the VDS PRO Approach
Our service approach creates a holistic, yet flexible framework using three project lifecycle phases:
- Verify & Assess
- Design & Implement
- Support & Manage
Our Partners
VDS partners with traditional telephony providers, as well as industry-leading, cloud-based providers.
