Professional Services
Implementation and Ongoing Support
At VDS, our role goes beyond a simple transaction. We’re here as a strategic partner, committed to implementing integrated solutions that not only meet your immediate needs but also drive lasting business results and maximize the value of your technology investments.
Our Professional Services Team: Expertise at Every Step
When you choose VDS, our Professional Services team takes charge of the entire implementation process. With deep technical and organizational expertise, our team proactively addresses any challenges that arise, ensuring a smooth transition and effective integration of your new systems.
- PMI-Certified Project Managers: Leading the way, our project managers work closely with sales and engineering teams to develop project scopes aligned with your unique goals and resources.
- Collaborative Approach: Unlike many vendors who step away post-implementation, we’re dedicated to your long-term success, emphasizing Customer Lifetime Value and ongoing partnership.
What to Expect During Implementation
Our commitment includes providing all necessary tools and documentation to guide a seamless implementation:
- Detailed Bill-of-Materials: A clear list of all components required for your solution.
- Comprehensive Statement of Work: Outlining the specific services and support you can expect from us.
- Proposed Architecture Diagram: Visual representation of the new system layout for clarity and planning.
- Migration and Project Plans: Structured plans to guide each step of the transition process.
With VDS, you receive more than just a service; you gain a partner invested in your success at every stage, from initial setup to long-term optimization.
How It Works
Discovery
- Define Business Outcomes & Future Goals
- Interview Key Stakeholders & Business Groups
- Present Findings in a Comprehensive Executive Report
Design / Implement
- Develop Strategy Aligned with Defined Goals
- Timeline and Milestone Management
- Training and Enablement to Empower Your Team
Support / Success
- 24/7/365 Dedicated Support
- Comprehensive Managed Services
- Quarterly Business Reviews to Keep You on Track
